Release Notes—June 2017

“The single biggest problem in communication is the illusion that it has taken place.”  — George Bernard Shaw, playwright

When it comes to safety, every organization has its unwritten rules about what is ok to share and how to do it. Rarely can you find an employee training manual that explicitly states the tonality and ideal information delivery format for sharing a safety issue. Most times, suggestions on safety (especially between line workers) come out as terse, tense dictates like the example below:

One could see how this analogy could translate to a lockout, tag out or personal protective equipment scenario. Would it not be easier to suggest: if you are having trouble, why don’t we work together to find the keys? Unfortunately, for most employees, safety equals compliance, and compliance equals commands.

We built ZERO differently. We want to make it easy for team members to share information about safety, and do so in an environment where they are offered helpful suggestions. Over the last few months, we've been working on three new capabilities for ZERO in the spirit of making communication easier, and we are proud to share them in this release month's release. These capabilities include:

1. Post on a floor plan - Users now can choose a location on a floor plan to post a suggestion or area of improvement. Admin can upload floor plans of their buildings, construction sites or plot plans. Then the floor plans will be accessible for team members to use for posting information.

2. Post by tablet / kiosk - In situations where it is not possible to use a personal mobile device, it can be a challenge to recognize and share safety information. As a result, we have created the capability to post via a stationary tablet in kiosk mode. Users simply login by name and can make a post on a tablet that can be shared among multiple workers.


3. Engagement analytics - Instantly see how your organization is using ZERO. Admin can track active users, posts by type, and weekly metrics. Following the trends makes it easier to measure engagement the know how the team is doing.

That's all for now. Look out for our next release notes at the end of July.

- The Product Team

Welcoming John Grossenbacher


March 1, 2017 — Easton, PA

Vice Admiral John Grossenbacher (Ret.) joins the Member Support team at Salus Systems, LLC.

Salus Systems, the owner and developer of the ZERO® mobile-based safety software system, is pleased to announce and welcome John Grossenbacher to the team as Chief Safety Officer. John will lead the company’s implementation, engagement, and coaching efforts.

"I am committed and excited about joining the Salus team,” said John. “I believe that ZERO® has the ability to empower each employee with real-time participation in the company's safety program, thereby bringing the company's performance to a new level in reducing worker injuries and fatalities."

John comes to the Salus team with a wealth of safety related experience gained from his tenure as Commander in the United States Navy's Nuclear Submarine program and time as Director of the Idaho National Laboratory, (INL). At Salus, he will apply this experience continuing to in develop our Member Implementation, Coaching and Engagement system procedures for our ZERO® mobile-based risk management system.

Glen Welch, co-head of Salus Systems, LLC, said, "John's experience in the Navy's Nuclear Submarine program and his work at the INL gives our company the type of knowledge base to continue the development of our safety product offering and enhance our Member's engagement in a sustainable safety culture."

Salus Systems, LLC believes that ZERO® is enabling a revolution in safety behaviors and performance through employee empowerment and engagement. We want to make every employee a safety leader.


Contact:  Adam Welch



Everest Insurance® Announces Partnership and Mobile-Enabled Platform to Boost Worker and Business Safety

Link to official release

January 25, 2017 03:09 PM Eastern Standard Time

HAMILTON, Bermuda--(BUSINESS WIRE)--Everest Reinsurance Holdings, Inc. has joined forces with industry veterans Glen and Todd Welch to form Salus Systems, LLC, a strategic partnership between the two companies that focuses on reducing workplace injuries.

The new entity, Salus Systems, LLC, will further develop and market ZERO, the insurance industry’s first collaborative risk management platform. ZERO is named for its creators’ desire to help companies and workers drive insurance claims down to “zero” by improving communications amongst employees and empowering them to reduce and eliminate workplace safety issues.

ZERO includes:

  • A revolutionary, real-time mobile platform that engages and empowers all employees of participating companies to be active and contributing members of the company’s safety program
  • A new channel for workers to communicate instantly with their management to report potential safety issues and risk mitigation best practices
  • A peer to peer inter-company sharing platform for safety-minded company leaders to create a community with others to share information and improve overall safety practices.

The ZERO platform is currently in use at several partner companies. It will soon be available for use by businesses across the country at,. In this new partnership, Salus Systems will market the ZERO system directly to safety conscious companies and to Everest Insurance® insureds across the Everest Specialty P&C portfolio. For additional information, please visit or contact Todd Welch at (610) 438-3535.

Jonathan Zaffino, President of the North American Insurance Operations, said, “ZERO engages businesses with key features of the sharing economy by empowering individuals linked via a mobile device. A company using this system, working independently - or together with other like-minded companies - can impact the number of incidents and lower overall insurance costs.”

Bill Thygeson, Chief Administrative Officer, whose responsibilities include oversight of Loss Control, stated, “US employers spend more than $1 billion each week on nonfatal workplace injuries. Eight of the top ten causes of these injuries can be mitigated using this technology,” Thygeson added. “ZERO will help smaller companies attain the safety and protection status of the largest companies at a fraction of the cost. And larger companies can more effectively and efficiently establish, improve, and sustain a strong safety culture and improved workplace performance.”

Todd Welch and Glen Welch, co-founders of Charter Partners, created ZERO as a safety and risk management tool for business owners such as those in the Charter Partners community of privately owned businesses. “Workers and owners share a mutual interest: keeping employees safe in the workplace,” said Todd Welch. “We created ZERO to bring transparency to risk management and safety. This technology platform can provide awareness, instant communication, and access to knowledge for workers and management.”

Glen Welch will serve as the joint venture CEO and President. "This is an exciting time with unprecedented change ahead for the insurance industry. Today's technology is creating new opportunities for safety collaboration and engagement and we believe there is no better place to apply this than to the safety of employees,” said Glen. “Todd and I are delighted to be associated with the team at Everest who bring a strong reputation of integrity, quality and commitment to this partnership."

Everest Reinsurance Holdings, Inc. is a Delaware-based holding company and a subsidiary of Everest Re Group Ltd. (NYSE:RE). Everest Insurance® refers to the primary insurance operations of Everest Re Group, Ltd., and its affiliated companies which offer property, casualty and specialty lines insurance on both an admitted and non-admitted basis. Everest Re Group, Ltd. is a Bermuda holding company that operates through the following subsidiaries: Everest Reinsurance Company provides reinsurance to property and casualty insurers in both the U.S. and international markets. Everest Reinsurance (Bermuda), Ltd., including through its branch in the United Kingdom, provides reinsurance and insurance to worldwide property and casualty markets and reinsurance to life insurers. Everest Reinsurance Company (Ireland), Limited provides reinsurance to non-life insurers in Europe. Everest National Insurance Company and Everest Security Insurance Company provide property and casualty insurance to policyholders in the U.S. Everest Indemnity Insurance Company offers excess and surplus lines insurance in the U.S. Everest Insurance Company of Canada provides property and casualty insurance to policyholders in Canada. The Company also operates within the Lloyd's insurance market through Syndicate 2786. In addition, through Mt. Logan Re, Ltd., the Company manages segregated accounts, capitalized by the Company and third party investors that provide reinsurance for property catastrophe risks. Additional information on Everest Re Group companies can be found at the Group’s web site at


Everest Global Services, Inc.
Elizabeth B. Farrell, 908-604-3169
Vice President, Investor Relations